ITIL Managing Across The Lifecycle
ITIL MANAGING ACROSS THE LIFECYCLE (MALC)
This course prepares you for the exam leading to the ITIL Certificate: Managing Across the Lifecycle. This is a free-standing qualification, but is also the final module of the Service Lifecycle and/or Service Capability modules that leads to the “ITIL Expert” certification.
Managing Across the Lifecycle is a five-day course that provides a holistic picture of the critical learning points and knowledge IT management staff require on key organizational topics such as: governance structures, roles, functions, process dependencies, complementary frameworks, service assessments and the management of