ITIL®4 STRATEGIST DIRECT PLAN AND IMPROVE

This module provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage. It will cover both practical and strategic elements.

Therefore, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL4 Strategic Leader streams.

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Strategist Direct Plan and Improve Training's Information

  1. Make the right digital investments
  2. Realize and deliver digital products and services quickly
  3. Provide digital products and services that are highly resilient to disruption
  4. Ensure that the service consumer realizes value from the digital products and services
  5. Assure conformance of activities with governance, risk and compliance requirements
  1. The integration of different value streams and activities to create, deliver and support IT-enabled products and services
  2. The influence and impact of Agile and Lean ways of working
  3. How Agile and Lean can be leveraged to an organization’s advantage
  4. A practical and strategic method for planning and delivering continual improvement with necessary agility
  • Individuals continuing their journey in service management
  • ITSM managers and aspiring ITSM managers
  • ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers
  • Existing ITIL qualification holders wishing to develop their knowledge.
  • The candidate must have passed the ITIL 4 Foundation examination.
  • In addition, the candidate must have attended an accredited training course for this module (the recommended duration for this training is 18 hours including the examination).

Type: Forty (40) multiple choice carrying 1 mark each.

Duration: 90 minutes. Candidates sitting the examination in a language other than their native language have 25% extra time

Pass Score:70% (28of 40)

Why choose SAI Learning & Consultancy Solutions?

Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

Why there is No ITIL 4 Foundation transition module?

There will not be a transition module at the Foundation level. There is a large amount of new material in the ITIL 4 Foundation therefore a single exam is required to assess end-learners knowledge of the new ITIL 4 Foundation guidance.

When can I take the Certification Exam?

ITIL 4 Foundation exams will be live from 28 Feb 2019.

Is ITIL Foundation Training Mandatory to take Exam?

AXELOS has not mandated training for ITIL Foundation, however we encourage candidates to partake in training to fully understand the new material.

Is my existing ITIL Foundation certificate is still valid?

Your existing ITIL Foundation certificate will be Lifelong valid

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Available Courses

All quoted prices are GST Exclusive for consumers who pay no GST or can recover GST. The current rate of GST is 10% for consumers that are required to pay GST. * * All listed course bookings are subject to availability; The website is updated regularly due to the dynamic nature of our industry. Course availability can only be confirmed when you have received a course confirmation email containing your joining instructions and once payment has been authorised and collected. To check the availability of courses in real time, please call 1300 19 19 75.

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