The ITIL Master Qualification Certificate is the top-level certification of the ITIL scheme. This certification will validate the professional’s ability to apply the principles, methods and techniques from ITIL in the workplace.
To achieve the ITIL Master certification, you must ensure you have extensive practical hands-on experience with ITIL and can demonstrate active involvement in the implementation of the practices and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.
Every ITIL Master candidate will select a different range of experiences that are personal to them, so there is no fixed syllabus for this qualification. There is also no prescribed training course since the theory being tested will vary depending on the nature of the situation each candidate will choose.