ITIL® SERVICE DESIGN

The knowledge transfer wherein theory is put as much into practice through in-depth coverage, lively discussions, and case studies and …

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    The knowledge transfer wherein theory is put as much into practice through in-depth coverage, lively discussions, and case studies and as many real-time scenarios makes the session very engaging and engrossing. Face-to-face interaction will help in ironing out doubts/issues and makes it easy for the participant in accelerating the learning.

    Course Overview

    The Service Design (SD) module is one of theIntermediate modules with the Service Lifecycle that focuses mainly on 3Ps of Service Design: Purpose, Principle and Process. Learn more about the architecture and environment, and find out how this module is interrelated with other ITIL® Service Lifecycle. To make the most of the opportunity in this faculty led face-to-face session, the course provides guidance on how to create and launch products and services that will meet the pressing service design g needs of organizations

     

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