ITIL® MALC

The knowledge transfer wherein theory is put as much into practice through in-depth coverage, lively discussions, and case studies and …

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    The knowledge transfer wherein theory is put as much into practice through in-depth coverage, lively discussions, and case studies and as many real-time scenarios makes the session very engaging and engrossing. Face-to-face interaction will help in ironing out doubts/issues and makes it easy for the participant in accelerating the learning.

    Course Overview

    MALC is the succeeding qualification after the Intermediate modules and it’s a given that the candidates having reaching thus far possess an appreciable skillset of the ITIL® framework. MALC is widely considered as an ‘Expert’ level and empowers the certified candidate with competencies to manage an organization’s services by abridging all lifecycle and capability stages in service delivery. MALC consists of Appointmentof projectmanager, team andgovernance, Stakeholder identification, Conflict resolution to sign-off process.

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